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Customer Notice

Fraud Alert – Pooja Ragenee

It has come to the notice of Pooja Ragenee that some fraudsters are approaching customers with promotional offers from our portal by:

  • Using fake email IDs as well as fake domain names/website links which may appear confusingly similar or identical to the Pooja Ragenee website and its group companies.

  • Contacting via social media apps such as WhatsApp, Facebook, Instagram, and Twitter, by including our trademark/logo as part of their profile picture and pushing fake offers to the public, luring them with false promises.

  • Physically visiting customers’ doorsteps seeking OTPs to process cancellation of orders that were never placed.

CUSTOMERS, GENERAL PUBLIC AND PROSPECTIVE CUSTOMERS ARE HEREBY CAUTIONED:

  • Exercise caution against fraudsters who may use fake email IDs, fake profiles on social media, fake domains, websites, phone calls, and advertisements in newspapers/magazines, impersonating themselves as representatives of Pooja Ragenee to offer promotional deals, collect personal or bank details, or ask for advance payments.

  • Pooja Ragenee or any of its representatives will never:

    • Call for advance payment of money from customers.

    • Ask for any OTP or PIN to offer promotional offers.

    • Ask for any OTP or PIN for cancellation of orders at your doorstep.

  • Never share OTP/PIN or authorize UPI requests from unknown sources, as this can lead to money being debited from your account and credited to fraudsters’ accounts.

  • Be cautious of fraudsters luring you with fictitious offers via unidentified phone numbers, fake emails, fake websites/domains, or any other medium.

Before engaging with any such suspicious contact:

  • Verify by reaching out to our official customer care number.

  • Check information only on our official website: www.poojaragenee.in.

Reporting Fraud:
If you come across any suspicious activity or have been defrauded, please report it immediately to your local police authorities, the telecommunications regulator, or the Cyber Crime Cell.

Please note: Any person dealing with such fraudsters does so entirely at their own risk. Pooja Ragenee and/or its group companies will not be responsible for any loss incurred in this respect.